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Archive » 1999 » 3 » | Archive » Medical field » Fields » Family Medicine »

Patient satisfaction

 
Abstract:

This post is also available in: enEnglish slSlovenščina (Slovenian)

Patient satisfaction is an important aim pursued by medical care. It is determined by the quality of communication, interpersonal rela­tionships and delivery of services. The way the patient feels about the medical services recei­ved is an invaluable indicator of the quality of care, which can be used for setting priorities for quality improvement.

Authors:
Kersnik Janko

Keywords:
patient satisfaction, questionnaries

Cite as:
Med Razgl. 1999; 38: 389–94.

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